I had a very bad experience with my King Koil Bed but when I contacted them, they went way out of their way to make me happy. They sent me a brand new bed in no time at all. I didn’t have to go the trouble of sending the old leaky one back either. They were super apologetic and after a year of replacement they called me to see how my bed is. I used it a few times since the trail ride and it was just fine. I used it for guests to sleep on. There were no complaints. I will be doing the same trail ride again at the end of the month. I am pretty sure that I won’t have the same problems as what I had last year. I would recommend King Koil for their super customer service. The beds are very very comfortable and if there is a problem contact them and they will most definitely take care of ur complaints pronto. I am thinking that the customer service is more important than the product. So if ur looking for a very comfy air bed that’s easy to climb in and out of, give them a try. I highly recommend King Koil. They treated me like roayalty.
This had to be the worst purchase that I have ever made through Amazon. I am so disappointed. I replaced a queen size airbed to use in my tent when I went on my over night trail rides. My queen size was excellent but it took up too much room so I was delighted when this thing was delivered. I did everything that the instructions told me to do, I filled it, which was super slick. I left it up for a couple of days like they suggested so it could stretch. They said that it would go a bit soft, which it did. I did not lay on it at all, just left it and then deflated it and packed it away for my week long trail ride and camp out. I packed it in my vehicle and was super excited to get it out of the bag and filled it up while in my tent. I used an extension cord and my inverter. It filled beautifully. I put a foam pad and a huge and thick comforter under it because of previous experiences with airbeds in tents. The air in the bed gets extremely cold if you don't put it on top of something to insulate it against the cold ground. I put a queen size fitted sheet on it and then my feather down sleeping bag covering myself with a feather comforter. It was so comfortable, until the morning. It had gone very soft. No problem, the instructions said that this might happen. I accepted it. As the week wore on, this bed got worse and worse. I had to fill it twice, once in the day and then before I went to bed, it was still very very soft in the morning. I wasn't getting any sleep at all and I was extremely stiff from the way that it had me encapsulated. I felt like a sausage in a bun. The very last night and the 6th night of my ride, was just the worst. I hadn't been able to sleep on this horrid thing, it was getting worse and worse. I needed my sleep (riding horses for 8 hours a day). Just before I went to bed, I filled it AGAIN.. it was firm and very comfy. At 3 am, my feet were way up in the air and my head was on the ground. It had lost pretty much all of its air. I was in tears, I gathered up all of my blankets and went to my SUV to see if I could get some sleep. No good, it was totally against the reason I am in a tent. It was so uncomfortable, andI need to see and hear the horses through the night. Back to the tent I went, pushed the totally deflated KING KOIL MATTRESS to the side and slept on top of the foam and comforters. I finally got some sleep. I am so frustrated!!! I want my money back and I never want to see this thing again.. I did my research.. this was supposed to be just awesome.. well, its total junk and I am now going to contact the company.. If I could give it no stars, I would.. I am so tired.. and my vacation/trail ride was ruined
| Manufacturer's Suggested Maximum Weight | 650 Pounds |
|---|---|
| Batteries Required? | No |
